Privacy Policy

US Auto History (“US Auto History,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we may collect, how we use and protect that information, when we may share it with third parties, and the choices you may have regarding your personal information.

By using USAutoHistory.com and our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you use our website, create an account, request a history report, place an order, contact us, or submit a review.

Depending on how you use our services, this information may include:

Personal Information

Full name
Email address
Account information
Contact information
Information you provide when contacting customer support

Marketplace Information

When you use our marketplace, we may collect:

Seller information and contact details
Seller Type (e.g., Private Seller or Dealer)
Listing information, descriptions, and vehicle details
Listing photos
Other marketplace-related information

History Report Identifiers

When requesting a history report, you may provide:

Vehicle Identification Number (VIN), Hull Identification Number (HIN), or Tail Number
Vehicle, watercraft, or aircraft make, model, or year
Other information necessary to process your request.

Order and Transaction Information

We may collect information relating to your purchases and transactions, including:

Products or services purchased
Order information
Transaction amount
Transaction date
Order status
Refund or dispute information
Purchased history reports

Reviews and Customer Communications

If you voluntarily submit a review, testimonial, question, or other communication, we may collect the information contained in that submission.

For reviews, information such as your name and review text may be displayed publicly after approval. Your email address is intended for internal purposes and is not displayed publicly as part of your review.

Technical Information

When you visit our website, certain technical information may automatically be collected, including:

IP address
Browser type
Device type
Operating system
Pages visited
Referring pages or websites
Date and time of visits
Website interactions

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process VIN, HIN, and Tail Number searches
Provide vehicle, watercraft, and aircraft history reports
Display marketplace listings
Deliver purchased reports
Provide access to customer accounts
Maintain order and report history
Communicate with customers about orders and services
Respond to customer support requests
Process refunds and resolve transaction disputes
Review and manage customer reviews
Maintain and improve our website and services
Detect and prevent fraud, abuse, and unauthorized activity
Troubleshoot technical problems
Comply with applicable legal and regulatory requirements

We do not use personal information for purposes unrelated to providing, securing, improving, or administering our services unless otherwise permitted or required by applicable law.

3. Vehicle, Watercraft, and Aircraft Identifiers

Our services allow customers to request history information using a Vehicle Identification Number (VIN), Hull Identification Number (HIN), or Tail Number.

These identifiers may identify a vehicle, watercraft, or aircraft rather than an individual person. However, when an identifier is submitted together with personal information, order information, or account information, we may associate that information where reasonably necessary to process an order, provide a report, maintain transaction records, provide customer support, prevent fraud, or comply with applicable obligations.

We may transmit vehicle, watercraft, or aircraft information to third-party data or report providers when necessary to obtain or generate the requested history report.

The information available in a history report depends on the records and data available from applicable sources.

4. Customer Accounts

If you create an account with US Auto History, we may retain information necessary to operate your account.

This may include:

Name
Email address
Orders
Purchased reports

You are responsible for maintaining the confidentiality of your account credentials.

If you believe that your account has been accessed without authorization, please contact us as soon as possible.

5. Payment Processing

Payments for US Auto History services are processed using the payment options available at checkout.

Information necessary to complete and secure a transaction may be processed, including information such as:

Name
Email address
Billing information
Payment method information
Transaction amount
Transaction date
Order information
Refund or dispute information
Fraud-prevention and security information

We do not intentionally store complete payment-card information, such as full card numbers or security codes, on our own website servers when that information is handled directly by the applicable payment provider.

Payment providers may process personal and transaction information according to their own privacy policies, terms, security practices, and legal obligations.

6. Third-Party Service Providers

We may use third-party companies and service providers to operate and provide our services.

Depending on the services currently enabled on our website, these providers may assist with:

Payment processing
Checkout functionality
History report data
Report generation
Website hosting
Website security
Fraud prevention
Email delivery
Customer communications
Website analytics
Technical infrastructure
Other services necessary to operate our website

We may provide these providers with information reasonably necessary for them to perform their services.

Third-party providers may independently process information under their own privacy policies and terms.

7. Cookies and Similar Technologies

US Auto History may use cookies and similar technologies.

Cookies may be used to:

Keep the website functioning properly
Maintain user sessions
Support customer accounts
Support shopping-cart and checkout functionality
Remember preferences
Improve website performance
Analyze website usage
Help detect security issues and fraudulent activity

You can control or disable cookies through your browser settings.

However, disabling certain cookies may prevent some features of the website from functioning correctly.

8. Customer Reviews and Testimonials

Customers may voluntarily submit reviews or testimonials about their experience with US Auto History.

Submitted reviews may be reviewed before publication.

If a review is approved for publication, we may publicly display information such as:

Customer name or display name
Review title
Review content
Submission date

We do not intentionally publish a customer’s private email address or other private account information as part of a public review.

We may reject, edit for formatting, or remove reviews that are fraudulent, abusive, unlawful, misleading, inappropriate, or otherwise unsuitable for publication.

9. Communications

We may use your contact information to communicate with you about:

Orders
History reports
Account activity
Payments
Refunds
Customer support requests
Technical or security matters
Changes affecting our services

We may also send other communications where permitted by applicable law and where appropriate consent or another lawful basis exists.

You may contact us if you have questions about communications you receive from us.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

These measures may include appropriate access controls, security monitoring, secure connections, authentication controls, and other safeguards appropriate to the nature of the information we process.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained to:

Provide purchased services
Maintain customer accounts
Maintain order and transaction records
Maintain marketplace listings
Provide customer support
Maintain history report records
Prevent fraud and abuse
Resolve disputes
Process refunds or chargebacks
Comply with applicable legal, tax, accounting, or recordkeeping requirements

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.

12. Information Sharing and Disclosure

We do not sell your personal information as a standalone product.

We may share information when reasonably necessary to:

Provide our services
Process a transaction
Generate or deliver a history report
Provide customer support
Operate our website
Display marketplace listings publicly
Prevent fraud
Protect the security of our services
Resolve disputes
Comply with legal obligations
Respond to lawful requests from governmental authorities or courts

We may also share information with service providers acting on our behalf where necessary to perform services for US Auto History.

13. International Data Processing

Some service providers we use may operate in countries other than the country where you live.

As a result, your information may be processed or stored internationally.

Where applicable, we and our service providers take reasonable steps to handle personal information in accordance with applicable privacy and data-protection requirements.

Payment providers may independently process information internationally according to their own privacy policies and applicable legal requirements.

14. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request restriction of certain processing
Object to certain processing
Request information about how your personal information is processed

Some rights may be subject to legal or other limitations.

To make a privacy request, contact us using the email address below.

We may request information necessary to verify your identity before completing certain requests.

15. Children’s Privacy

US Auto History’s services are not directed toward children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action where required.

16. Links to Third-Party Websites

Our website may contain links to third-party websites, services, or payment providers.

We are not responsible for the privacy practices, security, or content of third-party websites.

When you visit a third-party website or use a third-party service, we recommend reviewing that provider’s own privacy policy and terms.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

Our services
Our website
Payment or service providers
Data-processing practices
Legal or regulatory requirements

When we update this Privacy Policy, we will update the Effective Date at the beginning of the page.

We encourage you to periodically review this page for the latest version.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us:

US Auto History
Website: USAutoHistory.com
Email: support@usautohistory.com